24/7 HELPLINE: 928-445-4673

Take the First Step: Make the Call

by | Nov 2, 2020 | News, Stepping Stones Blog

Since 1980, Stepping Stones has provided 24/7/365 advocacy services, including safe shelter, for adults and children affected by all forms of intimate partner violence.

But before the hard work and real change can come, you have to take the first step and make the call to our “live” helpline to talk to an advocate. It can be scary to take that first step, but it’s important to remember – you don’t have to be right AND you don’t have to have all the answers. You just have to call – 928.445.4673.

Follow our FAQs below to learn more about what happens when you call!

24/7/365 “Live” Helpline and Services Frequently Asked Questions (FAQs)

Who can call the Helpline?

Any adult can call and talk to our advocates. Gender or type of relationship doesn’t matter, we’re here to help. You don’t have to be “right” or have all the answers – just call and talk to us.

What happens when I call?

When you call, you’ll get an advocate right away – no answering machines or waiting for a call back. We are ALWAYS available – day or night.

Here’s a quick peek at what happens:

  1. Call our 24/7/365 “live” helpline – 928.445.HOPE (445.4673).
  2. Let our advocate know what you’re calling about. Share a little of your story. They’ll listen and ask questions.
  3. The advocate will let you know what resources we have available to help, as well as other resources in our community that they can refer you to for support.
  4. Finally, the choice is yours – make a decision about what support you need, and begin to do the hard work to move forward toward a life free from abuse.
What services are available at SSA?

If you are unsafe because of domestic violence, we have our emergency shelter available.

If you are able to live in a safe place, you can utilize all of our other services including: one-on-one debriefing, safety planning, educational support groups, and legal advocacy support, such as orders of protection. All of this includes taking an honest self-inventory to identify areas that may be keeping you vulnerable to abuse. Our team will help you with this!

All of these services (except shelter) are available in both Prescott and Prescott Valley, AND we serve ALL of West Yavapai County. Call the Helpline to make an appointment or visit our services page here to learn more.